We are here to help you! Find the Scott Credit Union phone number and more member support options below.
Link In Bottom Right
For the safety of your information we cannot provide account and loan specific information via email without proper approval. Please submit a secure message within online banking.
Here are some links that you may find helpful if you need to find a nearby branch office or ATM, access your SCU online accounts, or if you would like to access additional member resources.
Bank by Phone: 24-hour account information by telephone at Scott Credit Union
If you’ve never used Bank by Phone, call (618) 345-1000 or (800) 888-4728, choose Option 1 from the main menu and follow the prompts to get started.
If you call Bank by Phone from the phone number on file then you will only need the last 4 digits of your Social Security Number to set up a PIN for future use.
If you are not calling from the phone number on file, then you will need your member number for verification. Your member number is a unique 7-digit number, which is also the last part of your account (MICR) number.
To access Bank by Phone, dial (618) 345-1000 or (800) 888-4728.
Just follow the step-by-step instructions you hear on the phone. You’ll be able to complete these SCU transactions from the comfort of your own home with this 24-hour account access telephone banking system. Choose Option 1 from the main menu and then choose one of the options in the menu below.
- Pay a loan from an external account, press 1
- Pay a loan from an internal account, press 2
- Make a credit card payment, press 3
- Transfer money, press 4
- Transaction history, press 5