The next time your phone dings with a new text message, pay extra close attention to where that text is coming from. In this latest scam, fraudsters are sending text messages disguised as warnings from the National Credit Union Administration (NCUA), the Federal Deposit Insurance Corporation (FDIC), or other institutions.
The message may claim there is something wrong with your credit card or debit card, or it may simply say that you have received an alert. Their goal is to entice you to call the phone number at the end of the message. Once the scammer has you on the phone, they can use their powers of deception to trick you into revealing your account information.
While Scott Credit Union does offer text alerts (which you can set up in SCU Online), you will never receive texts from NCUA or the FDIC about your accounts. If you receive a text message like this, do not use the phone number provided in the message. Instead, call Scott Credit Union directly at 618-345-1000 or 800-888-4728.
Remember: never give private information such as your social security number, credit card number, or account details over the phone unless you initiated the contact and you know the business is legitimate. For more tips on avoiding identity theft, visit https://www.scu.org/security/.