Coronavirus (COVID-19) Response

We’re With You During These Difficult Times


Like you, we are continuing to monitor the news about the coronavirus (COVID-19) pandemic. We are taking extensive steps to protect our employees, our members and our community. We also are working to provide you with all of the services you need at this time. On this page you will find resources to help you stay up-to-date on the spread of COVID-19 on both a local and national level, as well as educational resources and other financial resources.

For up-to-date information about the status of our Branches, ATMs, and general service announcements please visit our blog article.


Supporting Our Members

We know that these are difficult times. We are with you and understand that you may be dealing with a financial hardship due to COVID-19. To help ease the financial burden, we are committed to providing you support by making sure you have access to extra money you may need, reducing or waiving fees, and allowing you to forgo payments if needed during this time.

Here is a summary of the temporary updates we have put in place to help members who are impacted by COVID-19:

  • Deferred mortgage payments based on need
  • Deferred consumer and auto loan payments
  • Skip-a-Pay on credit card payments. Please refer to your credit card statement for details.
  • Deferred business loan payments and bridge loan options based on needs of our local businesses
  • No payment for 90 days on all new consumer loans

For our Business Members we have put together a special page with information about the SBA’s Economic Injury Disaster Loan Program.

If you are experiencing a financial hardship due to COVID-19, we encourage you to contact our Member Contact Center at 1-800-888-4728 or via email by visiting our Contact Us page. We will do everything we can to help you.


Scott Credit Union Branch & ATM Access

In the best interest of the health of our members and employees, Scott Credit Union temporarily suspended access to our branch lobbies at all locations beginning Thursday, March 19, 2020.

Our Drive-Ups will remain open during regular business hours. Our ATMs will be available. We will continue to monitor the situation and resume full branch access as soon as public health conditions allow us to do so safely. We will do everything we can to provide the services you need during this time.

Thank you for your patience and, as always, for choosing to be a member of Scott Credit Union. We recommend that you take advantage of our 24-hour online and mobile banking tools to perform your transactions.

With these free self-service banking channels, you can:

  • Check balances
  • View pending transactions
  • Transfer money between your accounts
  • Transfer to your loans to make a payment
  • Pay bills
  • Deposit checks

Supporting Our Employees

  • In addition to limiting branch access, we are complying with CDC guidelines by cleaning and disinfecting frequently touched surfaces such as doorknobs, light switches and faucets with household cleaners and EPA-registered disinfectants. We have also added alcohol-based sanitzer and disinfecting wipes or spray to commonly used areas.
  • We have also put in place a paid leave policy to assist any employees who are either being directly or indirectly impacted by the COVID-19 virus.
  • We are also actively promoting the CDC’s recommendations on social distancing through the following:
    • Suspension of all non-essential business and branch-to-branch travel indefinitely.
    • Adjustment of workspaces to maximize the distance between team members.
    • Migration to virtual training beginning 3/23.
  • To promote social distancing, SCU has implemented temporary telecommuting arrangements for employees whose jobs are conducive to working from home.

Stimulus Payments Information

The CARES act was created to provide relief to taxpayers during the COVID-19 outbreak. Economic Impact Payments are currently being distributed to taxpayers.

If you filed your 2019 tax return electronically, your Economic Impact Payment will be deposited into the same account that your tax return was. If you did not file your return electronically, a check will be mailed to you. To get the status of your payment check the dedicated page the IRS has set up.

Checks may be deposited to a Scott Credit Union account using Mobile Deposit through SCU Mobile Banking. Visit this page for details on SCU Mobile Banking and Mobile Deposit. For information about eligibility and other mobile deposit details, visit the Mobile Deposit Helpful Hints page.

Do you need to update your account with the IRS? Visit the IRS website to update your information.


Supporting Our Community

Our Community Relations Team recognizes that we are living in uncertain times due to COVID-19.  Many events have been postponed or canceled. We want our community partners to know that We’re With You, and we fully expect to hear from you once things return to normal.

In the meantime, we have compiled a list of others who operate under the same “People Helping People” model we strive to live up to every day.  Please look through this list to find help you may need, or to offer help where you can.  We hope to hear from you again very soon!


Resources

General Resources
Educational Resources
  • Charter Spectrum Free Wi-Fi - Charter will offer Spectrum broadband and Wi-Fi access for 60 days to households with a K-12 and/or college students who do not already have a Spectrum broadband subscription.
  • Varsity Tutors - Free classes for K-12th Grades
  • Idea Makers - Large list of online videos & activities for kids during the COVID-19 stay at home measures
  • Open Yale Courses - Free online based courses from Yale University
  • Virtual Art Museums - List of art museums who have set up virtual tours.
  • Getting Smart - Supporting learners as they transition to school at home
  • Scholastic - The leading educational company has set up a “Learn From Home” website with free daily courses for kids ages K-12.
  • Zoom - The popular video conferencing app is offering free service during the coronavirus outbreak. It’s also lifted its 40-minute limit on conferences, making the app a perfect choice for hosting your child’s classroom learning, or even a video chat with friends.
  • Neoufitness - Help your kids stay fit through the pandemic with this super-fun fitness app for kids ages 4-12. The app offers a selection of 10-20 minute exercise classes and is free for the first 30 days.
  • Issasedibleadventures - If your child is an aspiring chef, they’ll love this free cooking app, in which gamers race to collect ingredients from around the world and use them to create a requested cross-cultural dish.
  • SmartMusic - The popular music practice app is offering free service through June 30 for all schools impacted by COVID-19. The app includes practice tools like a tuner, metronome and fingerings, along with an extensive music library and immediate assessment of pitch and rhythm.
  • DuckDuckMoose - The adorable educational app for kindergartners and preschoolers makes learning super-fun! The app is always free and features a delightful array of characters, a brightly colored interface, and a special focus on maps and puzzles.
  • World of Cents - The NCUA’s free money app is the perfect way to teach your kids about personal finances. They’ll learn all about earning, spending, saving and more through the app’s fun games designed for kids ages 5-10.
  • Kids Activity Blog - List of educational companies offering free subscriptions due to school closings
  • Big Life Journal - Free printable stay-at-home care package. Indoor games, daily learning projects, ideas for educational movies/books/tv show, etc.
  • Cardinals Academic Program - Printable sheets for anatomy, geography, word search, crossword, and a digital field trip to Busch Stadium. Targeted to children in 3rd to 8th grades.
  • Education Help with Homeschooling - 42+ ways to assist with homeschooling pre-k to 12th grade students.
  • Podcasts for Kids - 25 different podcasts for kids and teens of all ages.
  • Kids Met Museum - Virtual museum tours where kids are able to choose which era and what kind of art they would like to look at.
  • PBS Learning - Free learning resources for students of all ages.
Business Resources
Illinois Resources

Illinois City Specific COVID-19 Resources

Alton
Belleville
Collinsville
Columbia
East St. Louis
Edwardsville
Fairview Heights
Granite City
Highland
  • Railshake - Making family sized meals for customers. Collecting funds to make meals for nurses and doctors at hospitals.
  • Cygan-Delaney Catering - Taking monetary donations at their office as well as individual and family requests for those who need food.
Mascoutah
Troy/Maryville
Waterloo
  • Ahne's Bakery - Offering a free doughnut and milk for breakfast and a cookie for an afternoon snack to all children in need
  • Tin Rooster - Offering a free snack lunch for anyone with children, while supplies last.

Missouri Resources
  • Missouri Department of Revenue - information on tax filing extension, driver licenses, and motor vehicle registrations
  • St. Louis Community Foundation: A coalition of philanthropic and chamber organizations brought together by the St. Louis Community Foundation have created the COVID-19 Regional Response Fund. The fund will be used to direct resources to regional nonprofits that are working with local communities disproportionately affected by the coronavirus crisis and its economic fallout.
    • COVID-19 Regional Response Fund - To direct aid to local nonprofit organizations delivering services to people affected by the virus including children, the elderly, and isolated.
    • Gateway Resilience Fund - The Resilience Fund will help provide short-term monetary relief to small locally-owned businesses and their employees.
  • Seniors Helping Seniors - Offering adult daycare substitution
  • All Our Kids STL Regional Food Sites - extensive list of Missouri Schools offering free lunches for kids
  • Stray Rescue of St. Louis - have converted into a pet food pantry offering a free bag of food for anyone who is in need
  • Immigrant Service Providers Network (ISPN) STL - List includes resources for many items including blood drives, childcare, food access, fundraising, laundry services, pets, transportation, etc.
  • St. Louis County Library  & Operation Food Search - Teaming up to provide drive-thru food pick-up for children from 10:00 a.m. to Noon at nine SLCL branches.

Missouri City Specific COVID-19 Resources

Ferguson
Ladue

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