How can we help?

We appreciate our members and welcome your questions, suggestions, compliments and concerns so we can provide you with exceptional service. If you are looking for assistance with your accounts or simply want to let us know how we are doing, we have several ways that you can contact us.

Call Scott Credit Union
Call SCU
Chat with SCU
Call us anytime you have a question about your accounts or need assistance with your banking.

Simply contact our Member Contact Center at: (618) 345-1000 or toll free at (800) 888-4728.

Our Member Contact Center is available:
Monday- Friday - 8:00am - 6:00pm
Saturday - 9:00am - 1:00pm

Our Member Contact Center and Branches are closed for all Federal Holidays. To view a list of 2017 Federal Holidays please click here.


To report your SCU Debit or Credit Card lost or stolen during business hours please visit your local branch or call our Member Contact Center.

  • To report a Debit Card lost or stolen after business hours, please call 800-543-5073
  • To report a Credit Card lost or stolen after business hours, please call 866-839-3485

Here are some links that you may find helpful if you need to find a branch, access your accounts, or if you would like to read the information provided on our blog.


If you have a service issue that needs to be addressed by our Executive Management Team, please contact the team by email below.

Email SCU Executive Management
Email SCU Executive
Management

If your issue is not resolved after contacting Executive Management, then contact the Supervisory Committee by email (below), or by mail (P.O. Box 64, Edwardsville, IL 62025).

Email SCU Supervisory Committee
Email SCU Supervisory
Committee

Contact SCU Executive Management
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Contact SCU Supervisory Committee
Supervisory Committee Mailing Address
P.O. Box 64
Edwardsville, IL 62025
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