If you have any questions or comments you can e-mail us using the form below.
If you prefer to call, our Member Service Center can be reached at (618) 345-1000 or toll free at (800) 888-4728.
Member Service Center Hours
Monday, Tuesday, Thursday, Friday – 9am to 6pm
Wednesday – 10am to 6pm
Saturday – 9am to 1pm
For branch and ATM location information including hours of operation, please visit our Locations page.
Member Service Representatives are also available to Chat online Monday through Friday from 10am to 4:30pm. To Chat with a Member Service Representative, click the “Live Chat” tab on the right hand side of the screen.
*Please do not use this form to submit confidential information such as your account number. If you have account specific questions please call our Member Service Center at 618-345-1000 or use the secure message feature within SCU Online.