An Enhanced Digital Banking Experience

Bill Pay Users, please reference the Bill Pay/Transfers section below for initial login instructions or click here for step-by-step instructions.

New Users:

• Open the refreshed Scott Credit Union digital banking app.
• Click “Register New Account”.
• Read and check “I Agree” to the Disclosure.
• Confirm Your Identity.
  • You will need
    • Social Security Number/TaxID and Birth Date.
    • Plus, two of the following:
      • Member Number
      • Email Address
      • Debit Card Number
• To find your Member Number.
  • Log in to the existing platform, go to “Accounts,” click “Share Account,” then “Details and Settings.” Finally, scroll down until you see “Account Number.” This is your Member Number.
• Create a Username and Password.
• Follow the prompts to verify your contact information and sign up for E-Statements.
• Turn on biometrics or skip to next screen.
• You are now in the new platform! Complete these final steps:
  • Set Up Scheduled Payments
  • Set Up Transfers
  • Refer to the FAQs for questions

After you have logged in for the first time and updated your password, go to “Settings” located under your name in the top right corner. Select “Security” and make your changes. You can update your username and/or password and manage multi-factor authentication options. 

Bill Pay users will log in slightly differently than other users. Click here for step-by-step instructions on how to access the platform.

Yes, QuickBooks and Quicken are available.

• On the main Dashboard, scroll down to the Loans section. Click Account Details to see additional loan details.  

• On the main Dashboard, click on the corresponding account. Click Account Details to find the information needed.  

• Yes, you are able to lock and unlock your debit card.

• On the main Dashboard, click the account the check was deposited into.  

• Under Transaction, click the Filter option (funnel icon).  

• Under Type, select Check.   

• Select the check you want to review, and the image will display.  

• Although images won’t display of checks you’ve deposited, you will see your mobile deposit information in your transaction history. You can view your mobile deposit activity under the deposit check menu by clicking on the activity tab.

• On the main Dashboard, select Transfer & Pay from the top navigation.  

• Select Transfer & Pay from the drop down.  

• Click Add Account. 

• Select Add an External Account. 

• Choose your Financial Institution and enter the requested information.  

• If your Financial Institution does not participate, select Manually Add an External Account to initiate a verification.  

• Ensure the login information for the bank you are attempting to link is correct.  

• Contact your external Financial Institution to troubleshoot linking the account or select Manually Add an External Account from the Add Account menu.  

• After linking your external account, you will be able to transfer funds from an external Financial Institution to SCU or from SCU to an external Financial Institution.  You will also be able to pay most loans directly from an external account.  

• On the main Dashboard, select Transfer & Pay from the top navigation.  

• Select Transfer & Pay from the drop down.  

• Click Add Account. 

• Select Link to another Scott Credit Union Member’s account to send them money and enter Recipient information and Account details.  

• The Message Center allows you to send secure messages to Scott Credit Union. A designated representative will reply within three business days. 

• Most alerts will be sent out to members in batches. Collections occur at 12 AM, 6 AM, 12 PM, and 6 PM. Some alerts, like Mobile Deposit notifications, are real-time. 

• Yes, alerts can now be sent via mobile SMS, email, or push notification to the app on a mobile device.  
• If you wish to receive alerts on mobile, you must follow these steps:  

• • On the main Dashboard, under the Tools & Services tab in the navigation, select Settings in the dropdown.  

• • In Settings at the top, select Contact.   

• • Click on the pencil icon to the right of MOBILE.  

• • Ensure the box is checked that states I Would like to Receive SMS Text Messages To This Number.  

To opt in to alerts, follow these steps: 

• • On the main Dashboard, under the Tools & Services tab in the navigation, select Alerts.  

• • This will display a list of categories. Within each category is a list of available alerts. 

• • To set delivery preferences, select from this subcategory list to choose delivery method.