What to Expect With Your New SCU Mastercard Debit or Credit Card

As our Mastercard® upgrade gets underway, we want to make sure you have all the details you need for a smooth transition. Your new SCU Mastercard brings enhanced security, world-class convenience, and premium everyday perks straight to your wallet.

Whether you carry an SCU debit card, credit card, or both, your upgraded card featuring the Mastercard network will be arriving in your mailbox in the coming weeks. Here’s everything you need to know about what’s changing, what’s staying the same, and how to prepare for your new card.

When Will Your New Card Arrive?

We’re reissuing cards in phased waves to ensure a seamless experience for everyone:

• SCU Debit Cards: Rolling out late August through September

• SCU Credit Cards: Rolling out in October

Be on the look out for a plain white envelope in your mailbox when your new card arrives.

What’s Staying the Same?

While your card is getting a major upgrade, your underlying accounts remain completely seamless:

• Account Numbers: Although your Scott Credit Union account numbers will remain the same (such as checking and savings), your debit and credit card numbers will change. 
• Rates & Terms: Your current interest rates, terms, and due dates will not change.
• Digital Banking: Your Scott Credit Union mobile app and online login remain identical.
• Other Accounts: Your checking, savings, loans, and all other accounts are completely unaffected.
• No Added Costs: Upgrading your card brings extra protection and perks at zero extra cost to you.

What’s New? Upgraded Features & Mastercard Benefits

Your upgraded SCU Mastercard comes packed with modern features designed to simplify your everyday spending:

• Tap-to-Pay Contactless Technology: Breeze through checkout lines quickly and securely. With contactless payment technology, simply tap your card anywhere you see the contactless symbol to pay in seconds.
• Enhanced ID Theft Protection: Gain total peace of mind with complimentary 24/7 access to Mastercard Identity Theft resolution services, Zero Liability protection against unauthorized purchases, and global customer support.
• Exclusive Mastercard Benefits: Enjoy built-in perks, including automatic merchant rebates, transit statement credits, and specialized digital growth tools on business accounts.
• And More! Every card type comes with its own unique suite of features. Be sure to reference your official Guide to Benefits enclosed when your card arrives in the mail.

Simple Steps to Activate Your New Card

As soon as your new card arrives in the mail, follow these simple steps:

Call or Login to Digital Banking to Activate

• Debit & HSA Cards: Login to SCU Digital Banking or call (833) 541-0780. Have your SSN, ZIP code, and CVV ready to verify. To select your PIN, call (833) 541-0780. 
• Credit Cards: Call (800) 456-6870. Have your primary phone number and primary cardholder SSN ready to verify. To select or change your PIN, call (866) 297-3408.

Safely Dispose of Old Cards

• For your security and privacy, please safely cut up and dispose of your Visa card immediately after activating your new Mastercard. 

Important Reminders: How to Set Up Automatic Payments

Because your card is upgrading to Mastercard, your 16-digit card number, expiration date, and 3-digit security code (CVV) will all be new.

Once you activate your new card, take a few minutes to set up automatic payments with any merchants that bill your card directly:

• Streaming Services
• Online Shopping & Food Apps
• Monthly Recurring Bills (cell phone, utilities, etc.)
• Digital Wallets (Apple Pay®, Google Pay®, or Samsung Wallet)

Log into SCU Digital Banking and review your last 30 to 60 days of transactions to make sure you catch every recurring charge!

Global Acceptance & Everyday Peace of Mind

Whether you’re shopping down the street, ordering online, or traveling abroad, your new SCU Mastercard debit or credit card is widely accepted at millions of locations worldwide. Enjoy fast tap-to-pay at checkouts and advanced security wherever you see the Mastercard logo.

Have Questions About the Transition?

We’re here to help every step of the way! To view rollout schedules, explore card perks, or learn more about your upgraded debit and credit cards, visit scu.org/wave.